All our products carry a 90 day warranty unless otherwise noted in the listing. STT will replace defective items if an RMA is requested within the warranty period. STT will ship the replacements at our expense matching the original shipping method. If no replacements are available a refund or credit will be issued. Any incorrect product or physical damage must be reported within 3 business days of delivery. If discrepancies or damaged items are not reported within this time period no RMA will be issued. To request an RMA please contact ray@southerntelecomtrading.com